PRIVACY POLICY
Declaration of confidentiality and protection of personal data
For our company, the protection of Personal Data is an obvious commitment we make to our users and customers in order to protect the privacy and business life of the individual online. For this reason we take all necessary measures (organizational and technical) to ensure the security, availability and validity of the data of our customers and users.
With this “Statement of privacy and protection of Personal Data” we wish to describe the type of personal data we collect, how we manage it and how it can be used.
This statement refers to all the services we provide.
1. Copyright / property
Except as expressly prohibited, the copyright and content of the Website, including copyrights, software, databases, patents, know-how, algorithms, trademarks, logos, trademarks and other trademarks, and any trademark information (listings, requests, renewals) included in it, belong exclusively to the property of TechDirect.gr and are protected by the relevant provisions of Greek Law, European Law and International Treaties.
Some elements of our website include open source software that may be the property of third parties contracted with our company (“Open Source Software”) and is governed by the terms, which are available in the terms of use mentioned there. These terms do not apply to the use of Open Source Software.
It is prohibited to copy, use, reproduce, modify, modify, publish, broadcast, distribute, sell or transfer material of this Website in whole or in part, and in general to exploit any part of its content in any way, without its prior written consent. TechDirect.gr.
2. Collection of personal data
The use of products and services provided by TechDirect.gr presupposes the possibility of communication with the customer or the user of our services. Therefore, it is necessary when registering or communicating for an expression of interest of a product or service of the customer or user on the TechDirect.gr website to state the true personal data that will be requested, as specified in detail below.
With the registration or communication of the user and / or the customer in the services provided by TechDirect.gr, his consent for the storage and use of his personal data is granted at the same time, according to this Statement. Furthermore, TechDirect.gr is allowed to process the data provided to it by registration or communication, in order to provide personalized services, according to law (article 6 par. 1 b of Regulation (EU) 2016/679). The personal data of users and customers are not used for purposes other than those described in this Statement, unless required by law or if we obtain new explicit and explicit permission from the subject.
TechDirect.gr collects and processes data exclusively for the purposes of its legal and proper operation and to offer its customers and users the best experience of using its programs and services. This collection of personal data takes place either directly or indirectly.
Immediate data collection
It is the data provided directly by our customers or by the users of our services, such as when a user registers on our website or in a service provided by us, or when a customer submits a request for support (indicative report).
Indirect data collection
It is the data collected from the use of our services and / or our programs and has a direct relevance to the way the customer manages them. This type of collection is done using technologies such as cookies and bug reports (indicative report).
In any case of data collection or sending, a clear and explicit information from TechDirect.gr precedes, for the completion of which the previous acceptance of the user with a suitable user interface element is mandatory.
Among the data we collect are the following:
When registering natural persons (members) and when expressing interest in a product or service (without registration)
we collect the name and surname of our users, their email address and telephone number.
When registering a natural person we also collect usernames and passwords and other similar security information used to verify the identity of the user and access our services. (Credentials)
Further for the optimal use of our services but also for their optimization we collect:
Data on the performance of our software products. This collection helps us to provide the best possible use of our software.
Bug reports of our software. This collection helps us to improve our products and diagnose their potential problems.
Troubleshooting and help data. The collection of this data takes place after the customer communicates with TechDirect.gr. During the troubleshooting process and assistance from TechDirect.gr it is possible to request additional information from the customer, such as indicative system data with the ultimate goal of more effective troubleshooting and the best possible customer support.
3. Cookies policy, similar technologies and their use
What are cookies?
Cookies are small data files consisting of texts and numbers stored in the browser you use (Chrome, Mozilla Firefox, Internet Explorer). These files contain information that is used for the purpose of identification and optimization of our website www.TechDirect.gr making its use more efficient and easy for you. Cookies allow us to identify your device and activate specific information that makes your navigation easier.
TechDirect.gr uses cookies, active elements (such as JavaScript) and similar technologies and services that use the IP address to provide its websites and mobile applications and electronic services, to monitor the preferences of its website visitors and ideally adapts the design of its website. Also, through our cookies, we are allowed, among other things, to store your preferences, to maintain your personal settings, to present you advertising content related to your interests and needs and to provide you with notifications (notifications). The use of cookies contributes to being able to offer you the best possible online experience and the full utilization of the features of our website.
Can I not accept the use of Cookies?
When you visit our website, a cookie pop-up window (Cookie-Layer Pop Up) appears, asking if you agree to allow the use of cookies.
If you do not wish to use cookies you can choose to disable cookies through the settings of the browser you use and delete all cookies recently stored in it (browser). You can find more instructions by clicking Help in the browser menu you are using.
Furthermore, you can choose to block and delete cookies from certain third party analytics services to exclude data collection through web alerts and similar technologies.
However, you should be aware that disabling cookies from your browser may not allow you to use all the features of our website or some of its functions may not work as it should as its function is based on cookies.
Use of Cookies by TechDirect.gr
At TechDirect.gr we use cookies, without collecting, processing or storing personal data through their use.
We use cookie technology and IP addresses to obtain non-personal data from our visitors and to offer our registered users the best possible personalized online experience.
By browsing our site, we collect simple identification and measurement information.
The use of cookies does not in any way harm your computer or mobile device.
Cookies may also be used for remarketing purposes online.
TechDirect.gr uses cookies either from its own website or from third parties that use our website’s domain, e.g. TechDirect.gr uses cookies from Google Analytics.
Use of analysis tools
TechDirect.gr performs traffic measurements on its webpages using network analysis tools.
The analysis tools we use collect access data (collected via Google Analytics) in such a way that no link to a specific user can be restored.
This is achieved through the anonymization of users’ IP addresses.
For the measurement of access data, the use of cookies is necessary in order to make the analysis of website usage possible and to allow us to improve the quality of the services we provide.
These analysis cookies are used only after your consent and in accordance with this Policy.
Links to other websites
This Privacy Policy applies only to our website www.TechDirect.gr.
TechDirect.gr provides access to third-party websites through appropriate links.
These links are placed solely for the convenience of our website’s users, while the websites they point to are subject to their own terms of use.
The placement of these links is not an indication of approval or acceptance of their content by TechDirect.gr, which bears no responsibility for their content, their privacy practices, or the accuracy of the materials contained therein.
Therefore, you should verify the privacy policies of such third-party websites and obtain information about the terms, conditions, and manner in which they process your personal data.
TechDirect.gr bears no responsibility for the processing of data by third parties.
4. Use of personal data
TechDirect.gr uses the data it collects exclusively for the following purposes:
- For the exercise of its business activity and the promotion of the products and services it offers.
- For the improvement and personalization of its products and services.
- To communicate with its users and customers for the purpose of technical support, product and service marketing, offer updates, credit period expiration notices, product or service support expiration notices, product or service license renewals, and generally the promotion of its products and services and the communication of advertising material (the above purposes are indicative and not restrictive).
This communication takes place via email, SMS or by telephone.
TechDirect.gr may access, transfer, disclose and retain personal customer data when necessary for the following reasons:
- To comply with applicable legislation or ongoing legal proceedings, and
- To ensure the proper operation and security maintenance of our products.
How we store the data and for how long
Pursuant to Article 5(1)(c) of the GDPR, the computers and programs used by TechDirect.gr are designed to minimize the use of personal and identification data.
This data is processed only to the extent necessary to achieve the objectives set out in this Policy and will be stored only for as long as strictly required to achieve those specific objectives.
The criterion used to determine the retention period is based on compliance with legally permitted deadlines and the principles of data minimization, storage limitation, and rational file management.
5. Access to personal data
Customers or users may send an email to info@TechDirect.gr requesting information about their personal data held by our company, the recipients, the purpose of retention and processing, as well as modification, correction or deletion of that data.
The customer or user must attach a copy of their ID card or passport.
You also have the right to review the personal data we maintain and generally exercise any right provided by personal data protection legislation.
The personal data you disclose to TechDirect.gr through www.TechDirect.gr, either during your registration or at a later stage, is collected and processed in accordance with the applicable personal data protection provisions, specifically Law 2472/1997 and Law 3471/2006, as in force, the European General Data Protection Regulation (EU) 2016/679, and Directive 95/46/EC.
6. Rights of customers and users
You retain the following rights:
Right to information:
Upon request, we will provide information regarding the personal data we hold about you.
Right to correction and completion:
After your registration, you may notify us in order to correct inaccurate or incorrect personal data concerning you.
Right to deletion:
You may request the deletion of your personal data that we hold.
Some data may not be immediately deletable and may be removed after a defined retention period due to legal obligations or the need to fulfill contractual obligations.
Right to restriction of processing:
Upon request and in cases provided by law, we will restrict your data.
Processing of restricted data occurs only to a very limited extent.
Right to withdraw consent:
You may withdraw your consent for future processing at any time.
The legality of processing prior to withdrawal remains unaffected.
Right to object:
You may object to future processing of your personal data at any time.
If you object, we will stop processing your data unless there are legitimate grounds to continue.
Data processing for advertising purposes is not considered a legitimate ground.
7. Security of personal data
TechDirect.gr takes all necessary technical and organizational measures to ensure data protection and to safeguard personal data from loss, alteration, misuse, destruction, unauthorized access or disclosure.
Our security measures are continuously improved in line with technological developments.
Minors
Our content and services are intended exclusively for individuals over 18 years old, and we do not knowingly collect information from anyone under this age limit.
If you are under 18, you are not permitted to submit your data to us.
Since it is not technically possible to verify age in all cases, if the submission of personal data concerning minors is reported and verified, we will delete all relevant information immediately.
This deletion does not affect data that must be retained for the establishment, exercise or defense of legal claims or when consent is provided by a guardian.
8. Changes to this policy
TechDirect.gr may amend this Privacy Statement at its discretion to comply with applicable personal data protection practices.
In case of changes, TechDirect.gr will update the date of modification or revision in this Statement, and the updated Statement will apply from that date.
We encourage you to periodically review this Privacy Statement to stay informed about how our company protects your data.
9. Contact
The company “TechDirect.gr” is located in Larissa, Veli 4.
You can contact us by email at info@TechDirect.gr
TechDirect.gr is committed to protecting your personal data online.
If you have any questions or comments regarding the management of your personal data, please contact us at the above email and contact details.
On this website, the terms “we”, “us”, and “our” refer to the company TechDirect.gr.
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